BILLING & PAYMENT OPTIONS

HOW TO RECEIVE MY BILL

 

WAYS TO PAY MY BILL

  • autorenewDirect debit RECOMMENDED
    With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You will still receive your bill, but we'll deduct your outstanding balance on the due date.
    SET UP A DIRECT DEBIT
  • credit_cardOnline via My Account
    My Account is a convenient way for you to manage you account. You can view your balance, transaction history and pay your bill online using your credit or debit card.
    PAY MY BILL VIEW MY BILL
  • devicesInternet banking
    Internet banking allows you to pay when it suits you. Log on to your bank's internet banking service on or before the due date of your bill, and pay the amount shown on your bill.

    Our bank account details are:
    Bank:                        [name of bank]
    Account name:       [account name]
    Account number:   xx xxxx xxxxxxx xx
    Biller reference:      {{accountdetail.BPayReference}}
    ​Particulars:              Your initials and last name
  • calendar_todayAutomatic payment
    You may wish to pay a fixed amount each month by setting up an automatic payment with your bank. If there is an outstanding balance when you receive your bill, simply pay the amount owing by the due date. Automatic payments can be set up by using your bank's internet banking facilities or completing a form at your bank.
  • linear_scaleSmoothpay
    Call us on 09 534 9644 and our Customer Care team will help you work out what your payments will be.
  • phoneBy phone
    To pay over the phone using your card, call us on 09 534 9644.

Pay your bill